We have updated our check-in procedure at both CMA offices.

This is designed to efficiently help you find the correct waiting area.  It also notifies our nursing team that you are in the office so we can find an available room for you as soon as possible.

Prior to your visit:

For appointments scheduled in advance you will receive a text/SMS message as a reminder for your appointment

Please read this message carefully and complete any forms required for the appointment type, if available.

If you have appointments for multiple children, please note the earliest appointment information for the most accurate arrival time recommendation

***NOTE: These steps help to avoid extra wait times in the office, but do NOT check you in for you or your child’s appointment.  Check-in can only be done once you arrive

Please follow these easy steps once you arrive:

1   When you arrive at either office for an appointment, look for an available electronic kiosk to check-in.  Kiosks are located upstairs when you get off of the elevator in Fairfax and just inside our main office doors in Alexandria

2   Enter your child’s last name and date of birth, then follow the on-screen prompts to complete the electronic check-in process

3   Once the electronic check-in process is complete, please go to the appropriate waiting area until our nursing team can bring you back to a room.

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The electronic kiosks are the best way to check in for most appointments, including:

• regularly scheduled visits
• same-day sick appointments, and
• appointments for immunizations and/or labwork

Certain appointments do still require you to check-in at the front desk.  The following appointment types can NOT be complete by checking in at the kiosks:

• Your child’s first visit as a newborn
• Your child’s first visit to our practice as a new patient
• Saturday Flu/COVID vaccine clinic appointments